Resume

MARC E. PEASE

SUMMARY

Data processing and delivery professional with strong focus on business intelligence and data quality analysis. Always having an eye toward efficiency, I can always find a way to automate the task so more can be accomplished with fewer resources. I've never been afraid to challenge the status quo, and ask 'Is there a more efficient way we can accomplish this?'

SKILLS

-Databases - Microsoft Access, sybase, PostgreSQL, others
-Unix / Shell scripting
-Microsoft Office Suite
-Automation using a combination of any of the above
-Batch Processing
-Data Analysis / Business Intelligence
-Process Improvement

WORK EXPERIENCE

THE NIELSEN COMPANY, Shelton, CT 2003–Present
Leading global market research and audience measurement company.

Delivery Lead, 2022–Present
Ensure timely processing of data from upstream sources and delivery to downstream clients. Execute ad hoc data requests for business intelligence and special projects. Identify opportunities for time and cost savings.

Process Analyst, 2010–2022
Monitor flow of data. Execute batch processing tasks as needed. Respond to level 2 help desk inquiries. Heavy research and problem solving.
● Developed strong knowledge of internal database structure. Able to research complex issues, eliminating the need to escalate to engineering, thereby conserving resources.
● Streamlined many manual processes by initiating, designing and implementing SQL and batch scripts. 70% to 90% time savings.

Supervisor, Product Placement, 2006–2007
Year-long assignment setting up new department, managing 7 employees.
● Partook in establishing data coding guidelines leading to most efficient data entry procedures.
● Designed and built 2 database applications for analyst stats and data verification, reducing labor for these functions by greater than 80%.

Client Support Coordinator, 2004–2006, 2007-2010
Fielded client inquiries regarding data questions and discrepancies.
● Developed strong relationships with clients, resulting in increased client satisfaction.
● Upgraded Customer Relationship Management system from an older Lotus Notes platform to a more efficient and more customizable Microsoft Access Application.
● Developed database application for processing and reporting of supplemental data, reducing labor by 90%.

Commercial Analyst / Data Researcher, 2003–2004
Viewed television commercials, entered descriptive information into database. Researched advertiser details.
● Entry level position allowed me to gain an understanding of data structure and standards.

PREVIOUS WORK EXPERIENCE
Held customer-oriented positions in the retail and manufacturing sectors.

EDUCATION

University of Connecticut
Bachelor of General Studies - In progress